Shipping Policy
Shipping Partners
Starpro Combat ships throughout the United States of America via United Parcel Service (UPS), FedEx, United States Postal Service (USPS), DHL eCommerce and Amazon Logistics, to provide fast shipping and delivery services for customers in America. Once an order is placed, customers will receive a tracking code via email to monitor their parcel through the specific shipping partner handling their delivery.
Shipping Charges
For our UK orders, our shipping rates list is as below:
| Shipping Mode | Charges USD | Delivery days |
|---|---|---|
| Standard | Free | 4 - 5 Business days |
| Expedited | $4.99 | 2 - 3 Business Days |
This applies for orders that weigh up to 20kg. However, for orders weighing over 20 pounds may incur additional charges based on weight and location.
Customs Charges
For orders shipped outside of the US, customers may be responsible for any customs duties or taxes. Please check with your country's customs office for details about your country's duties and taxes. Starpro Combat is not responsible for any import taxes, duties, or brokerage fees which may be incurred on your order.
Shipping Queries and Concerns
Customers can contact Starpro Combat's customer service representatives at info@starprocombat.com for any shipping queries or concerns.
Exchange and Returns
Please refer to Starpro Combat’s returns and refunds policy to understand the process for returning or exchanging orders.
Covid-19 Protocol
To ensure customer safety during the Covid-19 pandemic, Starpro Combat follows the guidelines provided by the Centers for Disease Control and Prevention (CDC) to sanitize their products before shipping them out.